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Monday, April 2, 2012

Businesses And Organizations Of All Types And Sizes Can Benefit From Having 800 Numbers

wholesale voip businesswholesale voip business (Photo credit: Wikipedia)
By Marguerite D. Debord


800 Numbers can be a strong tool for businesses and organizations of all types and sizes to utilize to get ahead in the competitive environments of today. Most of us know that 800 numbers offer customers and clients a speedy, easy and free way to contact companies and organizations. When customers make a telephone call on these numbers, they are not billed for the call, but rather the organization or company hosting the number.

Dependant upon the entire telecommunication package it signs up for, a business or organization will be billed for each incoming toll free call an amount that is calculated by factors such as call volume and lengths of calls. Clearly, it is not in the interest of any person, business or organization to simply just give away money for no reason whatsoever, so obviously, the companies and organizations that are using 800 numbers instead of standard local numbers are doing so because they have determined that offering their clients and customers a way to contact them toll free is in the end a way to increase their bottom lines.

Though, probably each and every one of us has called 800 numbers at some time in our lives since organizations have been using them since the 1960's, the new form of toll free numbers that are offered by VoIP (Voice over Internet Protocol) service providers are new and improved. VoIP bundles offering toll-free numbers offer all types and sizes of businesses and organizations many useful and powerful cost saving features. These features include inbound faxing, web interfaces, hunt groups, traditional voicemail and visual voicemail, automatic attendant capability, rule-based messaging, and blacklisting capability.

Not everyone of these new features that come bundled with packages offering 800 numbers are well known, nor even easy to understand at first glimpse Though faxing has been around for decades; the new type of faxing included in these new packages is something altogether new since it incorporates email accounts into the faxing process.

Whilst a hunt group is something that nearly no one has even heard of, and fewer understand. A 800 numbers hunt group is the pre-routing of incoming calls to specific internal numbers, groups or lists. When set up, hunt groups pre-route inbound calls. An example of this is if someone calls a marketing executive who happens to not be in, the call gets directed to her assistant. Obviously, this is a very crucial feature for businesses and organizations that have large staffs and a high volume of incoming calls.




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